June 23, 2022
June 24, 2022
Lusaka
This SLIC BS Achieving Excellence in Customer Service training course is designed to give participants the communication skills, negotiation strategies, and customer service best practices they require to take their organisation from good to great. The training programme will also focuses on developing a culture of customer service excellence and provides participants with a roadmap for examining and improving the service they provide at both the individual and organisational level.
23rd to 24th of June 2022
28th to 29th of July 2022
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